Senior Consultant - Salesforce.com CRM

Full Time or Contract; San Francisco, CA or Washington, D.C.

Are you a highly skilled technologist looking for a way to help save the world? Want to work with both cutting-edge technology and the best and brightest progressive organizations making social change today? Do you thrive on a challenge and strive to excel? If so, we may have a job for you.

Exponent Partners is seeking experienced technology professionals to lead salesforce.com implementation projects with a variety of nonprofit organizations. Successful candidates will be highly experienced both in deploying CRM solutions as well as in designing and deploying other custom business applications.

About this Job

Leading candidates for the Senior Consultant role will be highly experienced both in deploying CRM solutions as well as in designing and deploying other custom business applications. Senior Consultants function as project and technical lead on smaller projects, and work with a dedicated project manager on larger projects. Deep technical skills, strong requirements analysis and documentation capability, solution design skills, and excellent communication and client management skills are required for this critical position.

The Senior Consultant reports to the Director of Professional Services and has the following responsibilities:

  • Analyze client business requirements, analyze and design business processes, and design excellent systems solutions.
  • Plan and document key project stages, from requirements and system specifications to deployment, testing, and acceptance plans.
  • Work independently or in teams with other ExP resources to customize Salesforce.com, integrate third-party tools, migrate data, train clients, and provide ongoing support.
  • Ensure that assigned projects are delivered on time, on budget, and at sector-leading levels of quality and client satisfaction.
  • Maintain high levels of current skills in software-as-a-service (SaaS) architecture, solution design, and salesforce.com technologies and best practices.
  • Play an active role in development of nonprofit sector best practices and contribute to ExP's mission of improving the use of information technology in civil society.

Qualifications

Successful candidates will have a bachelor's degree in computer science, business management, or a related field, and will have at minimum five years' experience in the information technology field. Strengths in systems thinking and nonprofit sector experience are highly valued.

  • 5+ years in an information technology consulting role, delivering projects to multiple clients.
  • 3+ years implementing, configuring, and administering CRM systems such as Salesforce.com, Siebel, or others. Extensive experience designing and implementing database-driven business applications with MS-SQL, Oracle, mySQL, etc. may also qualify.
  • Strong experience with technologies supporting SaaS applications, including XML, Web Services, HTML, and JavaScript.
  • Extensive experience evaluating, selecting, implementing, and integrating technology tools into a client solution.
  • Experience with data migration practices, ETL tools, and enterprise integration technologies.
  • Organized, detail-oriented, and determined to produce high-quality, on-time work. Strong business process focus and skills.
  • Demonstrated leadership skills and proven project management abilities.
  • Possess a sense of humor, a positive outlook, and an easy-going manner when working with others.
  • Exceptional verbal and written communication skills as applied in systems documentation, client meetings, team interaction, and everything in between.

About Exponent Partners

Exponent Partners is an information technology consulting firm that helps nonprofits use information technology to carry out their missions more efficiently and effectively. We work in San Francisco and Washington, D.C. and help innovative and progressive organizations across the United States and internationally.

We envision a world where strong civil society organizations maintain a powerful voice in the dialogue with commerce and government. We want the organizations that help us educate our children, nurture our communities, protect our planet, and safeguard our human rights to have access to the best possible tools and knowledge to help them make our world a better place.

ExP is known for its thoroughness in business process analysis and ability to produce top-notch constituent relationship management (CRM) systems and business applications that streamline an organization’s way of working. ExP’s work was honored with a “Best Nonprofit Deployment” award at Salesforce.com’s 2007 Dreamforce user conference.

To Apply

Interested persons should email a cover letter, resume, and salary requirements to 'jobs' at 'exponentpartners' dot 'com'.

Salary:Please include your salary requirements with your application.
Position:Full Time or Contract
Location:San Francisco, CA or Washington, D.C.