Increasing Efficiency with Universal Intake

Patrick Shaw Human Services Delivery Manager The Exponent Partners product team built and continues to improve our fully-featured Exponent Case Management app on the AppExchange. These team members are deeply experienced in software development, quality assurance, documentation, solution architecture, and configuration on the Salesforce platform.

Categories: Featured - Blog, Getting Started, Human Services|

Welcome to Exponent Case Management

Does your human services agency struggle to create reports for your funders? Do your staff spend too much time inputing data? Does your current case management system leave you wondering about the impact you are having on your clients? We've love to help you solve these problems. Give

Categories: Human Services, Outcomes and Results, Video|

In Times of Uncertainty: Proving Results to Funders with Case and Program Management

Center for Employment Opportunities (CEO), an Exponent Case Management client and innovative national workforce development organization, has used Salesforce for over 10 years to report to funders, manage program performance, and improve their results. Brad Dudding, COO of CEO, spoke with us at Dreamforce about how they leverage

Categories: Human Services, Video|

Clients, Cases, and Care: Unifying Human Services Client Data in Salesforce

The Institute for Family Development, a human services organization in Washington State, uses Salesforce and Exponent Case Management to support data and results tracking for their HOMEBUILDERS® program. Through this program, over 30 practitioner teams at organizations around the country provide intensive, in-home crisis intervention, counseling, and life-skills

Categories: Human Services, Salesforce, Video, Webinar|

Exponent Partners and Jessie Ball DuPont Webinar: A Whole Organization Technology Strategy

As a nonprofit, you are likely hearing more requests to demonstrate your outcomes. A whole organization data approach and system can help build a foundation for outcomes thinking in your organization. In a recent webinar with the Jessie Ball DuPont Fund, we helped explain the concept of a

Categories: Education, Human Services, Philanthropy, Video, Webinar|

What Case Management Teams Need to Survive in 2018 and Beyond

Thomas Horst Human Services Account Manager A new year is often a time for optimism and fresh goals. That being said, we’ve heard anxiety from those we know in the human services sector throughout into 2018. There is greater

Categories: Best Practices, Blog, Getting Started, Human Services|

Your Nonprofit Technology Plan: Lessons From Catholic Charities Fort Worth

Amy Willard Sr. Technical Project Manager As your organization starts the year, you’re likely building your strategic plan for 2018. You want to do even better this year, for your mission and those you serve. And if you’re thinking about increases in efficiency, you

Best Practices for a New Case Management System with Community Housing Partnership

Tilly Josephson Human Services Account Manager Homelessness is a pervasive problem, and it hits U.S. families hard. Our client Community Housing Partnership (CHP) helps San Francisco families and individuals break the cycle of homelessness, housing nearly 200 families in the city’s Tenderloin

Categories: Best Practices, Blog, Getting Started, Human Services|

Exploring the Future of Case Management with Community Housing Partnership

Human services agency Community Housing Partnership (CHP) uses Exponent Case Management to support its work with homeless individuals and families. Watch this video to learn their best practices for reducing data entry burdens and successfully adopting a system. CHP also shares how they have automated manual processes while

Categories: Best Practices, Human Services, Video|

Technology for Collective Impact

The Collective Impact movement leads change through collaborations of funders, government, nonprofits, and the private sector seeking to deliver results against society’s greatest challenges. Measuring outcomes across these initiatives requires robust infrastructure to manage complex data and for measuring performance with advanced analytical tools. Blueprint for a South

Categories: Education, Human Services, White Paper|