What Case Management Teams Need to Survive in 2017 and Beyond

Thomas Horst Human Services Account Manager A new year is often a time for optimism and fresh goals. That being said, we’ve heard anxiety from those we know in the human services sector throughout into 2017. There is greater

January 19th, 2017|Categories: Best Practices, Getting Started, Human Services, Blog|

Best Practices for a New Case Management System with Community Housing Partnership

Tilly Josephson Human Services Account Manager Homelessness is a pervasive problem, and it hits U.S. families hard. Our client Community Housing Partnership (CHP) helps San Francisco families and individuals break the cycle of homelessness, housing nearly 200 families in the city’s Tenderloin

December 27th, 2016|Categories: Best Practices, Getting Started, Human Services, Blog|

Exploring the Future of Case Management with Community Housing Partnership

Human services agency Community Housing Partnership (CHP) uses Exponent Case Management to support its work with homeless individuals and families. Watch this video to learn their best practices for reducing data entry burdens and successfully adopting a system. CHP also shares how they have automated manual processes while

December 1st, 2016|Categories: Best Practices, Human Services, Video|

Technology for Collective Impact

The Collective Impact movement leads change through collaborations of funders, government, nonprofits, and the private sector seeking to deliver results against society’s greatest challenges. Measuring outcomes across these initiatives requires robust infrastructure to manage complex data and for measuring performance with advanced analytical tools. Blueprint for a South

October 31st, 2016|Categories: Education, Human Services, White Paper|

2016 Dreamforce Guide for Human Services Agencies

Let us be your guide! Check out the best panels and activities for human services organizations at Dreamforce. Download our guide by clicking on the image below.

September 22nd, 2016|Categories: Human Services|

Focus vs. Breadth in Nonprofit Tech — How Do You Choose?

Eric Magnuson Director of Sales In your organization’s search for technology, you are likely confronted by the difficult choice between narrowly-focused products and broader one-size-fits-all solutions. Both extremes seem to add value. Products that focus deeply

August 9th, 2016|Categories: Education, Human Services, Philanthropy, Blog|Tags: , |

San Francisco Bay Homelessness Agencies Innovate with Strategy, Heart, and Tech

Tilly Josephson Account Manager, Human Services San Francisco media is collaborating this week to highlight the causes of and solutions to local homelessness. Multiple local events are also happening today (learn about HandUp’s and Lava Mae’s below). Follow

June 29th, 2016|Categories: Outcomes and Results, Human Services, Blog|

The What, When, How, and Why of Program Models and Business Process Analysis

Patrick Shaw Human Services Practice Manager The What and When Your program model is the engine of your organization. It drives your mission and defines all the inputs, outputs, and outcomes. Accordingly it defines the social change that you

March 22nd, 2016|Categories: Featured - Blog, Best Practices, Human Services, Blog|Tags: |

Managing Results for Human Services Agencies and Collaboratives

Human Services agencies are looking to work collaboratively with other organizations to tackle society’s most difficult challenges through collective impact. In this webinar, hear how Mission Economic Development Agency (MEDA) uses both Exponent Case Management and Salesforce Communities to bring together a network of agencies, community-based organizations, and

January 30th, 2016|Categories: Getting Started, Human Services, Video|

Your Nonprofit Technology Plan: Lessons From Catholic Charities Fort Worth

Amy Willard As your organization approaches the end of the year, you’re likely building your strategic plan for 2016. You want to do even better this year, for your mission and those you serve. And if you’re thinking about increases in efficiency, you

December 4th, 2015|Categories: Best Practices, Human Services, Blog|Tags: , |