Essential Support

As an entry-level Customer Success offering, Essential Support is the perfect resource for in-house Salesforce administrators who have questions that need answers. With access to the Success Center team, customer portal, and Knowledge Base articles, this annual tier of service includes hands-on support for when you need a push in the right direction.

You have questions and our Customer Succees team is ready to help.

Support for Salesforce Admins and Users

Best for organizations with staff seeking a consulting partner who understands your organization and help optimize current processes.

On-Demand Access to Resources

Includes access to the Success Center Team, customer support portal and Knowledge Base to address foundational questions.

Releases and Security Updates

Stay current important Salesforce updates and releases relevant to your organization and users.

Highly-skilled Service Desk

Stuck on something or need a bug fix? Hands-on assistance is available with a guaranteed within 1 business day.

Explore Success Center Offerings

Ensuring your long-term success is at the core of everything we do at Exponent Partners. You need a trusted guide on your journey. Imagine what could be possible for your organization with the exact right resources in the right place at the right time when leveraging a platform like Salesforce. Our process is driven by an unwavering commitment to your success far beyond traditional support and help desk offerings.

“It has been really nice to have a continued relationship, and the response time that we get from them is crazy. I don’t know when they sleep! It feels nice to have a partner in that space as we are kind of moving into growing our system and moving into territory that we may not be familiar with.”

Get started today!

Ensure the long-term success of your Salesforce solution. We are here to help. Contact us to find the perfect plan for your organization.