Level up your success with the hands-on support you need.
One Point of Contact
You benefit from working with the same Customer Success team member over time who knows your organization's priorities.
Same Day Response
With Enhanced Support you can rest assured knowing you will receive a response to your request within the same business day.
Goal Setting and Proactive Maintenance
Beyond the essentials, you benefit from proactive ongoing system maintenance, third party application support, and quarterly goal setting.
Tools for Admins and Users
Enhanced Support includes quarterly trainings on commonly requested topics such as Lighting Migration best practices and more.
On-Demand Access to Resources
Self-serve customer support portal, engaged user community, and Knowledge Base documentation for all your foundational questions.
User Management and Security Updates
We manage your organization's users and track the security updates and Salesforce releases relevant to your organization.
“The team at Exponent Partners has been working with us since day one to ensure our needs are met and empowering us through training and technical support. We now feel confident and training others on how to use the database and reporting systems to understand trends in the data.”
Get started today!
Ensure the long-term success of your Salesforce solution. We are here to help. Contact us to find the perfect plan for your organization.
Chicago Benchmarking Collaborative
The Chicago Benchmarking Collaborative (CBC), launched in 2009, is an alliance of five education and human service agencies that collectively work with low-income individuals throughout some of Chicago’s most underserved neighborhoods. Christopher...Read Client Story