Managed Services

Managed Services offers year-round strategic consulting and tactical support for maximum impact. Your Managed Services Consultant serves an integral part of the team while driving the best return on your investment. Working within your organization's data governance process, we meet weekly to scope work plans, prioritize the backlog, and work towards goals. As your strategic partner, we guide your technology roadmap and help identify opportunities to leverage the Salesforce platform across your entire organization.

Strategic Salesforce management for endless possibilities.

High Impact Results

Managed Services is the best fit for large nonprofit organizations seeking a partner with deep Salesforce expertise who understands your organizational needs today and guides you into the future.

Technology Strategy and Roadmapping

As your organization's technology stack continues to grow in complexity, your Managed Services team will help you plan for the future of your organization’s information systems initiatives.

Data Stewardship and Governance

Rest easy knowing your Managed Services team has secured the data ownership architecture for user groups across the whole organization to ensure they have access to the right data.

Proactive Salesforce Administration

Like a Virtual Admin, our Managed Services Consultant seamlessly integrates into your organization, taking charge of daily administrative tasks, spearheading enhancements, fine-tuning your systems, and much more.
nonprofit fundraising software experts

Access to Specialists

Managed Services clients receive access to our entire team of Professional Services consultants as needed. From data migration specialists and Theory of Change experts who can optimize your program outcomes, and more.

Knowledge Management and Documentation

Your Managed Services consultant will provide guidance on best practices and execute your organization's system documentation and knowledge management process.

Change Management Guidance

The long-term success of any technology initiative relies on a quality change management process. Your Managed Services Consultant will help ensure you have the right approach.

Preferred Meeting Cadence

Your Managed Services Consultant will organize weekly meetings to review the backlog of tasks approved by your governance process and identify priorities with optional 15-minute daily stand-ups or check-in meetings as needed.

Performance Measurement

Reduce time spent generating reports as we help analyze your organization's measurement practices, improve outcomes, and help measure and amplify social impact.

Staffing Cost Savings

Offset the cost of recruiting and hiring additional in-house staff. You will benefit from a dedicated Managed Services Consultant at quarter-time service level, or 25% Full-time Equivalent.

Best Practices & Release Management

Stay informed on the latest best practices, current trends in the Salesforce ecosystem, new features, and training opportunities.

Success Center Resources

Includes access to the Success Center Team, customer portal, user group communities, and Knowledge Base.

Explore Success Center Offerings

Ensuring your long-term success is at the core of everything we do at Exponent Partners. You need a trusted guide on your journey. Imagine what could be possible for your organization with the exact right resources in the right place at the right time when leveraging a platform like Salesforce. Our process is driven by an unwavering commitment to your success far beyond traditional support and help desk offerings.

ExP get in touch contact us

“The team at Exponent Partners has been working with us since day one to ensure our needs are met and empowering us through training and technical support. We now feel confident and training others on how to use the database and reporting systems to understand trends in the data.”

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Ensure the long-term success of your Salesforce solution. We are here to help. Contact us to find the perfect plan for your organization.