Mission Economic Development Agency (MEDA)

MISSION ECONOMIC DEVELOPMENT AGENCY (MEDA) Highlights Provided a holistic overview of families in Promise Neighborhood Increased collaboration & service integration across partner agencies Unified partner data for better program decisions & collective impact My favorite part of working with Exponent Partners was

May 27th, 2016|Categories: Human Services, Exponent Case Management, Case Studies|Tags: |

Wayne Metropolitan Community Action Agency

WAYNE METROPOLITAN COMMUNITY ACTION AGENCY Highlights Provided unified access to critical donor and constituent information Automated event donation and interest form collection on website Increased client and staff engagement with SMS Magic texting app Salesforce is a one stop-shop to know what

May 17th, 2016|Categories: Human Services, Quickstart, Case Studies, QuickConsult|Tags: , |

Upwardly Global

UPWARDLY GLOBAL Highlights Increased consistency of data entry & accuracy of key metrics Transformed image within the nonprofit community Gained new capabilities for data tracking and reporting Decreased time to create quarterly reports from 60 to 5 hours The broad range of

January 8th, 2016|Categories: Human Services, Case Studies|

Solutions for Change

SOLUTIONS FOR CHANGE Highlights Migrated case management for their three programs serving homeless families from paper-based records to accessible cloud-based solution Streamlined intake process with a form tailored to their programs Enabled fast, convenient reporting on specific populations served and other key

January 8th, 2016|Categories: Human Services, Exponent Case Management, Case Studies|

Phipps Neighborhoods

PHIPPS NEIGHBORHOODS Highlights Replaced off-the-shelf case management system with customized solution Aggregated agency data, while also collecting unique data by program Enabled analysis of program results over time through assessments We wanted a system that gave us a good foundation, but also

January 8th, 2016|Categories: Human Services, Case Studies|

Innvision Shelter Network

INNVISION SHELTER NETWORK Highlights Replaced an MS Access database with Salesforce Eliminated double data entry and paper files 50% time saved on completing program exit process Our case managers now have online access to their clients’ entire history. Everything our employee needs—from

January 8th, 2016|Categories: Human Services, Case Studies|

Council on Accreditation

COUNCIL ON ACCREDITATION Highlights Created two portals for volunteers and staff Centralized data by connecting portals into one Salesforce database Transformed a paper-based accreditation process into an user-friendly electronic system Built a system that can grow with organization’s needs I knew Exponent

January 8th, 2016|Categories: Human Services, Case Studies|

The HomeKeeper National Data Hub

THE HOMEKEEPER NATIONAL DATA HUB Highlights Established standard metrics to measure the performance of individual homeownership programs Created the infrastructure to measure the social impact of homeownership programs on a sector-wide level With their proven track record and deep expertise in Salesforce,

January 8th, 2016|Categories: Human Services, Case Studies|

Bancroft

BANCROFT Highlights Unified, organization-wide constituent and stakeholder management system Provided high-level views for an empowered executive team Streamlined program referral and intake processes Successful adoption and training initiative across organization With our new system, we are highly confident in our data, with

January 7th, 2016|Categories: Human Services, Case Studies|