Resources and Events

Client Story

Case Study: Wayne Metropolitan Community Action Agency

Client Description Wayne Metropolitan Community Action Agency is a social service agency which provides services to low-income individuals throughout Wayne County. Their diverse programs include homeless and housing, education, and basic needs…

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Blog

Increasing Efficiency with Universal Intake

Meet Susan—a single mother who wants to register for a training program that will make her more employable. After filling out a lengthy form by hand, Susan meets with one of the…

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Blog

Code Reviews–Boost Quality and Supercharge Your Team

While reviews can add steps to your process, they can ensure a better solution for your users and ultimately higher user adoption. Here, we’ll take a look at some of those benefits…

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White Paper

Nonprofit Technology Adoption: Why it Matters and How to Be Successful

Your organization has great expectations for your new technology solution. You researched and selected the best tool, and are investing significant resources to implement it. In order to increase efficiency, reduce manual…

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Blog

How to Drive System Adoption in your Organization: Bancroft

Recently we worked with human services nonprofit Bancroft. Along the way, we had the chance to hear more about their long-running programs and 130-year history from Fina Nash and Rex Carney, VP of…

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White Paper

7 Steps for a Successful Salesforce Implementation

Preparing for a Salesforce implementation can seem daunting at first, but it can be very manageable — if you take specific key steps in advance. In this report, we’ll spotlight seven fundamental areas…

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White Paper

Technology for Collective Impact

The Collective Impact movement leads change through collaborations of funders, government, nonprofits, and the private sector seeking to deliver results against society’s greatest challenges. Measuring outcomes across these initiatives requires robust infrastructure…

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White Paper

Increasing Afterschool Program Impact: Data & System Best Practices

Afterschool data management is becoming increasingly critical to program improvement and organizational efficiency. Funders are also asking for proof of your results and student impact. The right processes and systems can help you…

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White Paper

Pursuing a Data Driven Culture: Roadmap for an Outcomes Management System

Outcomes-based approaches are taking hold in the social sector, as indicated by the rise of social investing, impact investing, social innovation bonds, and evidence-based practices. Outcomes thinking can help your organization hone…

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