On Demand: Exponent Case Management Workforce Development

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The employment landscape has been forever changed by cataclysmic events related to COVID-19 self-quarantine and shelter-in-place requirements. As a record number of people are now facing temporary or long-term unemployment, your organization may be springing into action to adapt current workforce development programs or create new virtual service models.

The Workforce Development Module is a pre-configured version of Exponent Case Management (ECM) that supports every stage of your employment program. It encourages best practices such as removing individual employment barriers to ensure job readiness, placement and retention services, and effective employer engagement. From intake and assessment to employment planning, service tracking, and reporting, the Workforce Development Accelerator has you covered.

This webinar explores:

  • Relevant features and capabilities of ECM’s Workforce Development Accelerator
  • How ECM’s Workforce Development Accelerator can inspire programmatic improvements
  • What to expect when moving your agency to ECM and using the Workforce Development Accelerator


What is the Workforce Development Accelerator?

The Workforce Development Accelerator is a template that ensures your programs are implemented using sector-wide standards. Common reports for operational efficiency and funder requirements—such as the Workforce Innovation and Opportunity Act (WIOA) performance measures—are included with the accelerator. The accelerator benefits staff at every level of the organization from career coaches and business developers to program managers and executives.

The accelerator includes the following pre-configured features:

  • Job Coaching and Case Management
  • Job Placement and Retention
  • Employer Engagement
  • Dashboards and Reports

Image: Laptop displaying dashboard charts listing average days from job order to hire and referrals.

During day-to-day operations, case managers, job developers, and course instructors need a system to support their many data tracking needs. Your case managers have to juggle important tasks: multiple reporting mandates, ongoing employer engagement, employment verifications, and more. They work hard to help job seekers gain needed credentials, remove employment barriers, and find the best qualified workforce for participating employers. Using a data system like ECM that can manage all aspects of your workforce development programming is a game changer. Read more about the Accelerator and explore the ECM Salesforce app.

Interested in a general demonstration of ECM? We host a webinar every other week. Sign-up today!